FAQ

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1. Free Shipping for US Orders

   
   

   All US orders over $250 qualify for free standard shipping, with zero import duties or tariffs for US buyers. Check our full Shipping Policy for transit time details.
2. Return & Refund Rules

   
   

   We offer a 30-day return window for eligible items. Perishable artificial plants and custom-made goods are non-returnable. View complete Refund Policy.
3. Wholesale Catalog Access

   
   

   Email us directly with your business info to receive our full digital product catalog and bulk price list.
4. Processing Time

   
   

   All in-stock items are packed and dispatched within 1–3 business days. Orders placed on weekends or holidays will be processed the next working day.